Why Work at Lenovo
Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.
And we go big. No, not big—huge.
We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.
The one thing that’s missing? Well… you...
Description and Requirements
The Lenovo Services and Solutions Group is experiencing tremendous growth and is hiring for WW Senior Product Optimization Manager. You will be responsible defining and driving projects to drive product & sales performance. Our mission is to enable the product, delivery, marketing, offer development and sales teams with the right insights, feedback, training, programs, support, and tools to succeed and reach growth targets. You will support our internal sales organizations and work across many cross-functional teams including offer development teams, hardware product operations teams, digital transformation teams, global process owners and IT teams. Our focus is to drive build a strategy and initiatives to increase the performance of our Services with our sales.
You will be responsible for analyzing product performance, building, and executing on worldwide strategies, focused on defining actions to improve product and sales performance. Additionally, you are responsible for providing input on product content, pricing, and operational delivery for both new product development and sustaining. You are a product subject matter expert (SME) that will be asked to provide product analysis and input into various activities such as training and sales support.
Responsibilities Include:
- Analyze product performance to understand key performance drivers and gaps including, but not limited to, product content, offer effectiveness & competitiveness, pricing, merchandising, training, marketing, sales programs, and operations
- Provide strategic insights to key stakeholders & create plans to drive product growth
- Create an annual & quarterly plans to drive product increase product revenues
- Collaborate with teams including product, marketing, and sales digital transformation teams to drive services requirements into projects
- Support product, marketing, transformation & global process owners on existing projects
- Provide regular product reviews of performance & action plans and lead product line reviews as needed to stakeholders & the executive team
- Ensure right process & tools are in place to reach targets, defining needed strategy frameworks
- Cross-functional collaboration to drive execution and best practices sharing
- Assist in the definition of new sales motions, pricing/costing, marketing materials & launch plans for any new product launches in their portfolio
Experience Required:
- 7+ years of a combination of at least two of the following: Business Analysis, Product Performance Management & Sales
- Bachelor’s degree or equivalent is required
- Strong Experience building & combining reports in Excel, & Power BI necessary
- Experience working with global teams across cultural and time differences
- Experience building improvement strategies & analyzing data to find business opportunities
- Strong leadership, interpersonal, & decision-making skills
- Strong presentation, communication, and negotiation skills with Senior Leadership Teams
- Experience understanding complex process and tool dependencies for success
- Collaborative approach to meeting business objectives and ability to build strong relationships and influence at all levels of the organizations
Healthcare and well-being
Healthcare in private medical center, fully paid sick leave, paid bonus sick days, fitness programs & sports packages, health days on site, discounts to gyms, yoga on site, extra contribution to meal card
Work - life balance
Extra vacation days, flexible working hours, service awards, home office, work & life coaching on site, massages on site, contribution to wedding and childbirth
Development
Soft skills and hard skills trainings, special development programs for both individual contributors and potential team leaders / people managers, language courses on site, internal rotation program, financial contribution to external language courses
Bonus system
Motivating performance bonus system, financial bonus for referring a friend, notebook for personal use, company mobile and car based on seniority level
Community life (CSR)
Volunteering & charity events, diversity and LGBT events, initiatives for seniors, children, people with disabilities, animals, “women in leadership”
You will report to SSG (Solutions & Services Group) organization structure.
SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions.