General Information

Req #
Career area:
Bratislavský kraj
Friday, September 23, 2022
Working time:
Additional Locations: 

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

As Business Analyst you will be responsible for providing support to the Premier Support team in terms of business and call centers operation. In this role, you need to gain an understanding of the team, call center, and business structure, as well as the KPIs, provide analytical insights, report analysis on business performance, and manage and drive corrective actions including backlog management.

It will require gaining an understanding of the Microsoft Dynamics CRM platform and functionality, offering support to the team, driving enhancements, and providing status updates to the team. 

You will report to the EMEA Premier TAM Manager.