General Information

Req #
Career area:
United States of America
North Carolina
Tuesday, June 7, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

This is a service delivery operations analyst position in the NA Services Operations Organization. Ideal candidate will have 5 years operations experience.


* Work with operational and cost data primarily for use in analysis, forecasting, and providing business insights

* Interpret data through analysis and provide insights and findings to leadership for use in making informed business decisions

* Identify and explain drivers for both service delivery and cost KPI’s

* Create reports using Power BI, Qlick and other tools

* Partner with various business groups, IT teams and peers to understand business needs and solve complex business intelligence requests.

Position Requirements:

* Proficient at advanced Excel tools, formulas, visual creation


* Proficient at PowerPoint including how best to format content based on the audience

* Familiarity with visual analytics tools

* Possess strong critical thinking by being able to skillfully analyze, assess, and reconstruct a problem

* Communicate and present - both verbally and in writing - complex data and analytical insights clearly and concisely to stakeholders and management

* Services operations experience preferred

* Financial experience preferred

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America