General Information

Req #
WD00048684
Career area:
Information Technology
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Wednesday, January 11, 2023
Working time:
Full-time
Additional Locations: 
* India

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

  • Experience in ServiceNow development and configuration
  • 10+ years experience in a technical project/program management role managing cross-functional projects, end-to-end implementation, and deployment.
  • Extensive experience in project/program management, resource management, scheduling, planning, deployment, support, and training.
  • Experience in managing change requests and prioritization in a fast-changing environment.
  • Excellent understanding of process management, improvement practices, change management processes, and operation services.
  • Should cover North America time zone to attend customer meetings and cadence.
  • Works closely with regional customer transition teams and sales solution architects to review customer deal pipelines and build an implementation roadmap for the region
  • Work closely with the technical solution architect to certify the deal scope and budget.
  • Experience managing multiple clients and a global client base with strong knowledge of Agile & SCRUM processes. Experience in leading teams located in multiple regions would be an added advantage
  • Proficient in MS Office (Word, Excel, and PowerPoint), Outlook
  • Prepares Project Plan and Work Breakdown Structure in partnership with functional owners
  • Requirements gathering and management, cost and material estimates, milestone schedule, risk & Mitigation plan, and communication management plans.
  • Coordinates the setup of overall project governance (e.g., project org charts; roles; responsibilities, RACI charts, communication/stakeholder management) required for each assigned project.
  • Manages execution of the project
  • Acts as primary contact for the project. Clearly articulate design, installation, and operational concepts and solutions to stakeholders.
  • Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and stakeholder expectations.
  • Prepares for and presents at appropriate project steering committee meetings
  • The candidate will work closely with business stakeholders, customers, IT and support team to drive the lifecycle of implementation
  • Ability to identify the implementation risk early, work out the mitigation plan and drive the change
  • Experience in implementing solutions in Dynamics365 or any SaaS platform is an added advantage
  • Techno Functional Experience in System Integrations will be added advantage
  • Experience in Project/program management tools will be an added advantage

Additional Locations: 
* India
* India
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