General Information

Req #
Career area:
Selangor Darul Ehsan
Monday, June 21, 2021
Working time:

Why Work at Lenovo

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit,and read about the latest news via our StoryHub.

Description and Requirements

Position Title:
Services Sales BDM
Reporting To: CAP Services Sales Lead
Business Area: Services Sales and Marketing

Business Area Description:
Lenovo is a world leader in the PC industry with offices in Europe, the Americas, and the Asia Pacific regions. Website address:
Key Objectives of Position:
• This position is responsible to drive Services Sales mainly in Malaysia. This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners.
• The role will be accountable to ensure accurate promotion and communication of the services offerings.
• The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s.
Day-To-Day Responsibilities:
Day to Day Enablement of Services Sales
• Develop, implement and manage programs that drive services sales.
• Assist in reviewing and compiling industry trends and competitive market position.
• Ensure the timely communication of Services price list and pricing tools.
• Coordinate with AP teams for the setup and maintenance of services part numbers.
• Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant updates on services sales performance, and be an advocate to drive incremental revenue
• As required coordinate and deliver training and/or portfolio overview programs.
• Determine & coordinate monthly/quarterly offers.
• Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities.

Sales Support :
• As requested, assist with coordinating quotations, providing details on services offerings, and maintaining central storage of quotations.

Marketing Support :
• Ensure distribution of supporting documents and updates are completed for all product launches.
• Internal & Partner Website maintenance.
• Provide support for regular promotions - planning and communications.
• Obtain required elements for weekly and monthly reviews.
• Co-ordinate/produce ad-hoc reports as required.
• Provide input/insight and suggested actions.
Be an active participant in improving the business processes.
Key Competencies Needed:
• Communication skills - ability to recognize challenges and communicate quickly and effectively.
• Great relationship-building skills.
• Proficient in Microsoft Office programs including Word, Excel, and PowerPoint.
• Excellent organizational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, passion for a start-up-like environment.
• Ability to build effective virtual teams and drive results via others in a complex cross-functional organization
• Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen.
· Commitment and ownership of role.
· Critical thinker (solve for the right problem).
· Proven ability to build turn disorder into highly repeatable processes
· Can work independently

Team Involvement:
• AP Services Sales & Marketing Teams
• GM, Sales, Services, Marketing, Finance leaders & teams within the region.
• Work with Local and WW Services team to ensure accurate forecasting; own region forecast with sales.
• Work with the pricing team to ensure profitable & competitive pricing, feedback loops.
· service delivery partners.

Key Performance Indicators / Metrics:
• Achievement of Revenue and PTI targets.
• Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick, and any other communication regarding the services offering portfolio.
• Accuracy of the internal and external information material.
• Timely responses to inquiries.
• Any other metrics that may be identified by the Director - AP Services Sales and Marketing.

Career Development Opportunities:
Services Sales and Marketing Manager

Candidate Pre-Requisites
Previous Experience:
• Sales and operations experience
• Experience in solution & managed services selling
• Working directly with channel/customers
• Problem-solving skill base
• Working with WW teams

A diploma or degree, preferably in business management, marketing, or finance would be highly regarded.

Style of Person who would fit into Team:
Energetic/passionate - committed to perform and work in a start-up type environment (meaning - everything not defined and laid out in a nice clean statement)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.