General Information

Req #
Career area:
Central Singapore
Friday, June 25, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit [1],and read about the latest news via our [2] StoryHub.

Position Description:
The Lenovo Services Product Development & SMB Director will be responsible for building Support Services and Lifecycle products and offerings for the SMB and Consumer Services business through the management of a team of Product and Project Managers. Additionally, they will be responsible for the SMB's overall business, strategy, and transformation. They will need to understand the Support Services & Lifecycle Services market, build a Lenovo point of view of Services needed, and creating a strategy in this space. The role will take this strategy and turn it into a product strategy and products with a clear value proposition that can easily be communicated to Lenovo sales teams and customers. The Lenovo Services business is a rapidly growing business and the candidate should be prepared to work in a fast-paced environment.

The Lenovo Services Product Development & SMB Director works with Lenovo Services geographies, the SMB and Consumer organization, and other internal stakeholders worldwide to understand priorities and align on product strategy and roadmaps. They will manage a team of Product and Project Managers to deliver offerings & products on time and within budget. This manager will have to build a significant portion of this team by hiring talented individuals with the right experience and skillsets that also fit into the team culture. The candidate should have 10+ years of experience in a combination of IT Technology, Services, or Product Development. This candidate should have strong leadership skills, the ability to communicate verbally and in writing with leading executives, and the ability to independently create a vision and drive results. People management experience is preferred especially experience building a team.

Position Requirements:
• Be an expert in the Support Services & Lifecycle space with regards to competitive landscape, technology & customer needs
• Create product & offerings strategy in the Support Services & Lifecycle space
• Build and launch offers and products to win in the marketplace resulting in increased Services revenue by effectively managing a team
• Work closely with other development leaders within Lenovo (Hardware, Services, Software, etc) to align strategies and ensure a cohesive product portfolio
• Work closely with geographies and other Services organizations worldwide to understand priorities & turn this into plans for driving results
• Represent Lenovo Services interests in meetings with partners & internal colleagues

Required Qualifications:
• Bachelors degree required, Masters degree a plus
• 10+ years of IT technology and/or PC Services experience
• 5+ years of product development or similar experience
• Management experience preferred, especially experience building effective teams
• Strong executive presence & leadership skills
• High level of communication & presentation skills
• Strong business & financial acumen
• Ability to thrive in a fast-paced environment
• Collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations
• Experience working with global teams and conducting business internationally

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