General Information

Req #
Career area:
Sales Support
United States of America
North Carolina
Monday, December 11, 2023
Working time:
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub. 

Description and Requirements

We are seeking a dynamic Product Marketing Manager who will play a pivotal role in driving Lenovo's success in the rapidly expanding Services business. In this position, you will be tasked with comprehending market dynamics, shaping offerings, and orchestrating communication strategies. Collaborating closely with sales counterparts, you will lead services enablement for all channels, providing thought leadership and acting as a Services consultant. Your role involves offering guidance to sellers, channel partners, and virtual team members on solution selections, service compatibility, and collateral.

As a Services Subject Matter Expert, you will be revenue-focused and operate with a sense of urgency in resolving problems. The ideal candidate will demonstrate strong follow-up and follow-through commitments, combined with analytical, organizational, and time management skills. Success in this role requires comfort in navigating a dynamic environment, addressing uncertain competitive landscapes, and meeting tight timelines. Leveraging your technical expertise, analytical prowess, creative thinking, and past business experience, you will deliver innovative solutions to address client challenges.

This role will work a hybrid model in our Morrisville, NC location.


  • Develop and execute plans to introduce new services within the territory.

  • Manage new pricing and updates within the services catalog.

  • Customize solutions for specific service needs.

  • Ensure data accuracy in all Geo-appropriate systems and tools.

  • Act as a subject matter expert on services during sales floor interactions, sales enablement, and solutions.

  • Serve as the North America pre-sales support representative for direct and indirect sales reps and business partners.

  • Deliver prescriptive, individualized, and group training to sellers and participate in Sales Events as needed.

  • Share best practices across the team with a focus on continuous improvement.

  • Manage multiple programs simultaneously with a proactive "drive for results" attitude.

  • In the absence of a defined process, adapt quickly, establish a repeatable process, document it, gain cross-functional buy-in, and execute to completion.

Required Qualifications:

  • Bachelor’s Degree.

  • Minimum of 5 years of product marketing or product management experience for technical products.

Preferred Requirements:
  • Services experience highly preferred.

  • Exceptional strategic thinking, customer orientation, and effective communication skills.

  • Outstanding organizational skills with the ability to lead complex projects.

  • Strong presentation and communication skills.

  • Excellent analytical and problem-solving abilities, with the capacity to translate complex solutions into simple and comprehensive terms.

  • Excellent written and oral communication skills in English.

  • Proficiency in MS Excel, MS PowerPoint, and strong analytical skills.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville