General Information

Req #
Career area:
Bratislavský kraj
Tuesday, August 2, 2022
Working time:
Additional Locations: 

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

The Lenovo Services Training Instructional Designer will develop and administer learning content and curricula to further enhance the competency of our sales personnel.

You will create product and tools training content following standard operating procedures while collaborating with global subject matter experts.

You will work in coordination with WW Services Marketing and Training teams to support the training calendar, training programs, and sales enablement activities that will have measurable impact on the Lenovo Services business. You will design and develop training programs to be delivered across all segments, all channels, and all markets supported by Lenovo. The training programs will ensure that Services Sales teams, hardware sales teams and business partners have the training they need to successfully sell Services and Solutions.

The position can be based in Bratislava, Slovakia or Bucharest, Romania.

You will report to the Senior Manager of SSG Sales Training organization.

Position Requirements:

  • Work with stakeholders to develop and monitor new product support training content and roadmaps for new products
  • Provide consultative services, and act as a liaison with cross-functional work teams, key stakeholders and subject matter experts to develop course specifications and gather course content
  • Design and develop e-learning assets and instructor-led course curriculum using industry standard tools (Articulate, Storyline, media editing tools, etc.)
  • Revise learning modules, course materials, and content as necessary to improve the overall learning experience
  • Assist in development of effective and sustainable learning assets, curriculum, and programs, leveraging the latest course authoring technologies
  • Expand scenario exercises to reinforce the learning experience
  • Develop online training simulations, interactions and assessments

Required Technical/Professional Knowledge/Skills:

  • Understanding of PC technologies
  • Knowledge and ability to develop sales-focused training
  • High-level of familiarity with Microsoft Suite tools (PowerPoint, Word & Excel)
  • Familiarity with SCORM and learning technology, instructional and graphic design
  • The ability to learn quickly by interacting with subject matter experts, and by using documentation, software and other tools
  • Exceptional written communication skills
  • Strong communications and presentation skills
  • Project management skills
  • Flexibility, creativity and dependability
  • Excellent English language skills are essential

Required Education and Experience:

  • BA/BS degree
  • 3+ years of training experience - high tech industry and/or Sales/Services experience preferred
  • 3+ years of experience in curriculum design, instructional design and training development
  • Experience creating e-learning and/or using e-learning authoring tools
  • Experience with basic administration of Learning Management Systems (LMS)
  • Experience working with global teams and/or cross-functional teams that are geographically dispersed across different time zones and cultures
  • Experience in curating voiceovers for training projects is a plus

What we offer:
  • An open and stimulating environment within one of the most forward-thinking IT companies
  • A modern and flexible way of working to combine personal and professional life
  • Service Anniversary Awards
  • Referral Bonus
  • A broad selection of soft and hard skills trainings and individual mentoring
  • Home office flexibility upon team agreement
Applicable to Slovak candidates only: Base gross monthly salary starts from 2.350 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also variable part (a bonus) in value of 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.