Lenovo

Key Responsibilities:

Experience:

The ideal candidate will have 3-7 years of hands-on experience working in the Software triage in the area of Modem, Network protocol, with a strong foundation in C, C++ programming languages. The candidate should possess a solid understanding of Modem, Network Protocol, as well as good understanding of Android OS. This individual will play a key role in the development and maintenance of cutting-edge software solutions.

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Electrical/Electronics Engineering, or a related field.

2. Experience between 3 to 7 years in software development, triaging.

3. Good understanding on Android OS/system.

4. Hands-on experience with UMTS/LTE/5G NR (SA, NSA) Modem, Network protocol stack. (NAS/MM/GMM/EMM/ESM/RRC/MAC/RLC/PDCP/L1) development or debugging.

5. Experience with IMS-related technologies (SIP/VOLTE/VOWIFI/VILTE/SMS/VONR/VINR).

6. Proficient in using Configuration management tools like Gerrit/Git.

7. Familiarity with QXDM Chipsets/tools (QCAT, QXDM, etc) or MTP (ELT, etc) chipsets.

8. Preferable experience with advanced tools like Wireshark.

Skill Set

1. Triage high volume of CR's reported from various test cycle and move them to respective components for analysis and fix.

2. Provide 1st level analysis, close invalid issues, request additional info/logs when required, analyze logs to capture the issue before moving to another component.

3. Act as an interface between the test team and SW development teams to facilitate faster closure on the issues.

4. Provide initial cut analysis for the CR's which belongs to Modem, Network component.

5. Debug Mobile side issues from Modem, Network protocol stack perspective if requires deeper analysis.

6. Debug issues from UMTS/LTE/5G NR (SA, NSA) protocol stack (NAS/MM/GMM/EMM/ESM/RRC/MAC/RLC/PDCP/L1) or from IMS perspectives (SIP/VOLTE/VOWIFI/VILTE/SMS/VONR/VINR).

7. Analyze issues from end to end and locate the module/area of the problem.

8. Raise support tickets with Qualcomm or MTK and follow up until the issue is fixed or root caused.

9. Implement appropriate fixes based on suggestions from Qualcomm/MTP, if necessary.

10. Interact with team members to understand similar issues observed in earlier products and make decisions accordingly.

11. Collaborate with other components like RIL/Framework/SIM during root cause analysis.

12. Analyze and root cause Critical Milestone issues within 24 hours.

13. Analyze and understand Network signaling (Live/TE) to root cause issues.