General Information

Req #
WD00062034
Career area:
Software Engineering
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Friday, March 8, 2024
Working time:
Full-time
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub

Description and Requirements

Lenovo’s Cloud & Software Organization is seeking a Software Operations Specialist Intern to provide operational support for SaaS and software products.

The ideal candidate should have strong collaboration, relationship, and organizational skills with a willingness to learn CRM, fulfillment, and reporting systems. The candidate shall also be process orientated, a proactive self-starter, exhibit the ability to work effectively with cross functional worldwide teams, and have a customer first mentality.

Scope includes:

  • Coordinate customer support
  • Internal sales support & troubleshooting
  • Operational support of partner relationships
  • Provide pipeline and revenue reporting
  • Special bid management
  • Coordinate product requests
  • Commission support
  • Opportunity & pricing analysis
  • Deal registration
  • Daily operations tasks

Minimum Qualifications:

  • Currently enrolled in a Bachelor's or Master's degree program in Marketing, Business Administration, Supply Chain or related field.

Preferred Qualifications:

  • Basic understanding of order fulfillment systems
  • Ability to work effectively with wide range of individuals across a diverse and global community
  • Problem Solving: Must have the ability to quickly analyze complex problems, then create and implement solutions.
  • Strong communicator: English speaking; excellent written and oral skills are a must, as the individual must have the ability to effectively communicate to all levels of staff, management, and customers
  • Customer Centric Mindset: Must have a “customer first” mentality to ensure an exceptional
  • Customer Experience, in support of our organizations overall satisfaction (OSAT) KPIs.
  • Independent and proactive thinker who can manage their own workload


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville