Why Work at Lenovo
Description and Requirements
Solutions & Services Executive
Lenovo is currently seeking an experienced Solutions and Services Executive within Global Accounts. As a Solutions and Services Executive (SSE) - Global Accounts, you will be entrusted with nurturing and owning the SSG relationship with the customer across the lifecycle of a deal. The SSE will orchestrate deals that resonate with customer needs and bring the very best of the SSGs offerings.
This is a client-facing sales role; industry sales experience, the ability to identify, consultative engagement, close net new business, and expertise are required. We are looking for an acquisition seller with a proven track record to take their career and our solutions and services business to the next level. The candidate will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams and use this information to manage the sales engagement process to ensure we meet the customer’s requirements. Lenovo solutions can include Services, Hardware, Software, Security, ISVs, and additional 3rd Party Services from Lenovo Business partners.
Key Responsibilities:
Sales Expertise:
- Partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and lead all elements of the services sales cycle
- Define framework to manage long term strategy & forecasting by effectively and consistently use Microsoft Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics
- Develop, implement, and execute an effective sales strategy to achieve sales goals
Account Engagement:
- Work within dedicated territory/segment and work in concert with the Client Manager who is the lead person on the account and, if applicable, the Service and Solution Domain Specialist (SSDS)
- Partner with the Client Manager to develop, implement, and execute an effective account plans and customer engagement strategy to achieve sales goals
- Team with the Client Manager to develop C level relationships and serve as a trusted consultant to customers
Portfolio Acumen:
- Display deep understanding of E2E strategic portfolio for example DWS
- Ability to understand customers business and IT challenges and position the appropriate Lenovo solutions
- Ability to discuss complex solutions, software, Device as a Service (DaaS) and Infrastructure as a Service (IaaS).
Minimum Qualifications:
- BA/BS degree or equivalent professional work experience
- 5+ years of successful solutions and services experience
- Experience as an IT Services Solutions provider selling multi-year managed services solutions.
- Strong knowledge of Digital Workplace Solutions and Device as a Service.
- Exceptional communication, presentation, and negotiation skills.
- Self-motivated, results-oriented, and able to work independently.
- Posses a proactive and driven approach to identify and pursue new sales opportunities
- Ability to thrive in a fast-paced, competitive sales environment.
- Willingness to travel as needed
- Advanced English level
Preferred Qualifications:
- Experience selling technology services
- Experience growing master service agreements and statements of work
- Proven ability to develop strategies to penetrate and sell to large companies
- Trusted advisor for industry-specific insights and thought leadership to customers