Why Work at Lenovo
Description and Requirements
We are seeking an Inside Sales Representative to join our Global Accounts Services team, focused on accelerating growth in our Solutions and Services business.
This individual will join an engaging, energetic, and entrepreneurial team focused on a driving services revenue across our Global Accounts business. The ideal Global Accounts Inside Sales Representative will be assertive, goal-oriented, articulate, and possesses sound communication and customer facing skills.
This individual is responsible for developing an excellent level of product or service knowledge to address customer / customer sales teams questions and promote offerings. The Inside Sales Representatives will support to configure, price, negotiate and quote services sales solutions as well as provide proactive follow up to close the business opportunity.
This individual will drive the day to day operational services business in partnership with the aligned Field Global Account Services BDM and the extended Global Accounts Field team.
The ideal candidate is responsible for demonstrating the value and benefits of Lenovo’s services solutions through customer engagement, with a primary focus on selling and/or renewing services.
Responsibilities
• Achieve your revenue-based quota by selling Lenovo Solutions and Services in a team set-up with dedicated F2S Service Sellers across markets and optimize Revenue and CSAT for assigned Global Accounts regional territory and work with colleagues world-wide for seamless execution
• Provide accurate weekly/ monthly/ quarterly sales forecast through CRM Pipeline Management and show mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements
• Manage external competitive pressures and effectively handle objections to retain customers or win new prospect and anage high volume of customer (external / internal) enquiries
• Ensure high level of professionalism during all interactions and effectively partner and build strong business relationships with both internal and external stakeholders to ensure expectations are met. In addition to that, collaborate with cross functional teams and management to optimize sales processes, systems and achieve a superior customer experience
Requirements
• Bachelor’s degree preferred
• 3+ years of experience working in a customer service or overlay sales capacity preferred
• Prior success in achievement in individual and/or team sales quota/goals
• Demonstrated ability to effectively communicate with customers and colleagues in a fast-paced environment while developing positive rapport
• Demonstrated aptitude and success to learn and optimize new technology and data
• Strong problem-solving skills and excellent knowledge of MS Office programs
• Good time management
• Experience working with Microsoft Dynamics strongly preferred
• Demonstrated ability to manage multiple priorities effectively, with proven success
• Fluent in English is a mandatory requirement - GERMAN would be considered a plus on top
Benefits
• Competitive compensation
• Career development plan
• Positive work life balance
• Learning and development
• Long term service awards
We are looking forward to discussing this position with you soon!
Base gross monthly salary from minimum 2375 EUR and above, depending on experience + variable part 30% of your annual earnings
Lenovo is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.