General Information

Req #
WD00040407
Career area:
Services
Country/Region:
Singapore
State:
Central Singapore
City:
SINGAPORE
Date:
Monday, October 10, 2022
Working time:
Full-time
Additional Locations

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit https://www.lenovo.com,and read about the latest news via our StoryHub.

Lenovo is currently seeking an experienced Services Strategy Consultant who will develop comprehensive, creative and cost-effective services solutions for our customers to help transform and modernize their environment. Successful candidates will evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services Sales teams and use this information to develop solutions to meet customer’s requirements. Lenovo solutions may incorporate one or more lifecycle services including Device as a Service (DaaS), Managed Services, Digital Workplace Services, and any additional endpoint lifecycle / management services.

Responsibilities

  • Provide endpoint management and lifecycle and information technology expertise
  • Travel to and facilitate workshops with customers to analyze customer processes and environments and develop overall solution recommendations, including total cost of ownership assessments.
  • Partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and contribute to all elements of the services sales cycle from the project kickoff; stakeholder coordination and end solution strategy.
  • Contribute to customer presentations and briefings, provide input during deal qualification reviews, and prepare content for solution reviews with key stakeholders as required.
  • Collaborate with Solution Architects for the development of a SOW contract with both the selected business partner and the customer.
  • Promote, sell, manage pipeline and contribute to the overall business management systems within the services group. 
  • Ancillary responsibilities will include contributing to the ongoing education of our sales force through consistent and frequent interactions as well as contributing content and customer feedback to the worldwide Lenovo Services portfolio group

Position Requirements:

  • 8 years of Contract Management, SOW’s, Business Development, Professional Services, Project Management and/or IT Services operations experience.
  • Preference will be given to candidates:
    • With direct experience in IT Services Industry focused on the PC Lifecycle
    • Have an understanding of typical IT client infrastructures, tools and associated endpoint lifecycle / management activities and have the ability to generate and communicate associated services value propositions.
  • Familiarity with and understanding of endpoint device management solutions and industry best practices
  • Proven success in building solutions in the IT services industry
  • Strategic mindset and sound business acumen are required, along with effective decision making, contract negotiation and partner management skills
  • Excellent communication, both oral and written, and polished presentation skills
  • Strong prioritization skills, attention to detail, commitment to deadlines
  • Proficiency in Microsoft Word, PowerPoint, Excel
  • Proven ability to operate with a high level of professionalism; entrepreneurialism and agility
  • Demonstrated ability to work across all levels of the organization with a teaming attitude
  • Bachelor’s degree or equivalent experience required
  • Travel estimated at 40%

Additional Preferred Qualifications

• MBA or Advanced technical degree
• Technical certification from Microsoft, Virtualization tools, endpoint management tools and ITIL

• Global Account or Global Enterprise Account Sales experience with multiple stakeholder buy in

Multiple Countries (Posting Locations)
Singapore