General Information

Req #
Career area:
Thursday, April 28, 2022
Working time:
Additional Locations: 
* Markham - Ontario - Canada

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

The Inside Sales Representative (ISR) at Lenovo is not your typical ISR role.  It is a chance to work with some of Lenovo’s largest accounts and working with an extended team to extend Lenovo’s business in to new and happy customer environments.   The ISR is responsible for configurations, quotations, sales support as well as provide proactive follow-up, product information and overall support via the telephone, video conference and email. This is a critical part of Lenovo’s business in Canada ensures our delivery and promise to our Canadian customer’s success and satisfaction.  Lenovo has a Channel 1st model enhancing our partner’s unique offerings and skills complimented by Lenovo’s Infrastructure, Software and services for the success of our clients. The Inside Sales Representative will be trained on x86 solutions, including ThinkSystem, ThinkAgile, Storage, Software Solutions complementary workloads and services. This role supports the end user sales reps in pre-sales activities and post-sales activities as appropriate.   This roll is commission based tied to the success of the territory covered.

Ideal candidates will have experience in providing both detailed product presentations and demonstrations via phone, computer, or a combination of both (Webex, etc). Problem solving and ability to understand and enhance sales process workflows is extremely valuable.  This will be a key task that is performed consistently. The candidate will balance internal support for the field team with customer relationship and opportunity ownership.

Additional Responsibilities:

  • Pipeline management and deal progression.
  • Drive targeted sales activities together with their Account Executives and Resellers to their customers to increase sales and achieve the targets set.
  • Sales Campaign tracking for the territory.
  • Provide proactive follow-up, product information and overall support to customers and resellers via the telephone and e-mails etc.
  • Order support and order execution through our partners and inside of Lenovo in support of the territory.
  • Manage weekly sales forecasts, use activity reporting and opportunity management via internal Lenovo tools.
  • Responsible for the satisfaction of the customer and territory.
  • Support account relationships and Account Executives through various level engagements. Aid in developing and executing strategies for exponential growth of Lenovo's business with profit in the Business partners.
  • Engage where necessary with extended teams in responding to Business Partners needs for sales. Track the business with the rest of the sales teams in Enterprise, product transition plans, and marketing.

Basic qualifications:

  • A minimum of 3+ years proven track record selling and or supporting sales teams in the technology space, preference to experience in the server/storage/software/technology services space.
  • Proficiency with CRM, Office Tools.
  • Post Secondary diploma or Bachelor’s Degree in a relative discipline
  • Fluent in English.

Preferred qualifications:

  • 5+ years of experience
  • Experience working with Channel Partners
  • Strong communications skills
  • Must be a team player and have an entrepreneurial approach and a drive to achieve success
  • General industry knowledge specific to Channel Partners, storage, storage virtualization, networking, enterprise workload applications, software, and services required -with particular emphasis selling full portfolio solutions.
  • Familiarity with critical ISV partnerships in the Data Center industry around virtualization, cloud computing and software defined storage offerings.

Lenovo is a US$50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. #1 High Performance Computing provider world wide. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices to the cloud portfolio in the world!

* Markham - Ontario - Canada