General Information

Req #
Career area:
North Rhine-Westphalia
Friday, June 9, 2023
Working time:
Additional Locations
* Germany - North Rhine-Westphalia - Essen
* Germany - North Rhine-Westphalia - Essen

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

We are looking for a passionate and enthusiastic Sr. Key Account Manager for our Public Accounts in North Germany (Territory NRW & North Germany). 

The Key Account Manager will work collaboratively with the Inside Account Manager to manage all public presales activities for a given set of Public accounts. This position proactively works with internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s most complex business problems. 

Key Roles & Responsibilities: 

  • Full responsibility for a defined public customer set, making proposals, pricing and finally customer care
  • Development of existing customer relationships as well as winning new customers in particular through tender business
  • Strong business acumen and ability to link customer needs and business issues to solutions.
  • Set and manage expectations around solutions, internally and externally
  • Collaborate with customers, sales team and extended Lenovo teams
  • Define problems, diagnose causes, identify solutions and create action plans
  • Collaborate with technical staff and product specialists where required to address customer requirements
  • Work at all levels within an organization to deliver a quarterly target 
  • Report on sales activity and update in Dynamics 365
  • Conduct all sales activities with the highest degree of professionalism and integrity
  • A high level capacity for teamwork to manage the close collaboration with internal Lenovo functions as well as with Business Partners
  • Strong communication and presentation skills to convince the customers of proposals
  • Manage day to day challenges like providing tailor-made configurations for individual customer situations, dealing with the pricing function, monitoring of orders and supply, maintenance of customized portfolios as well as Customer Relationship Management and Forecasting

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