Lenovo

Join Lenovo Software and play a key role in growing the software business within the world’s #1 PC and device manufacturer. We seek a dynamic individual who will engage with the sales teams to provide pre-sales technical support, Proof-of-Concept implementations, product demonstrations, sales training, and any solution architecture.

If you are the right candidate, you have worked closely with sales professionals and have delivered successful software implementations. You’re passionate about what you do. You have impeccable relational skills and can create win/win environments for all parties you work with. You are extremely comfortable in a quasi-sales role and have experience working directly with customers. You’re driven - no one needs to push you to excel; it’s just who you are. You’re eager to learn, adapt and perfect your skills; you seek help and put it to good use. If this describes you, we would love to speak with you!

As a Sales Engineer, your primary responsibility will be architecting and implementing Lenovo Software solutions for customers and partners. We are looking for an individual who has 8-10 years of experience in systems administration, networking, and various web technologies.

RESPONSIBILITIES

• Provide pre-sales technical assistance as well as product training to sales teams on Lenovo’s software product offerings, including End User Computing(EUC) solutions like IGEL, Windows AVD, VMWare Horizon, Citrix, etc.
• Architect and implement Lenovo Software solutions using IGEL’s reference architecture and best practices for Lenovo’s enterprise customers
• Support the GTM motion for the region and execute on sales pipeline on a quarterly/yearly basis
• Implement Demos, Proofs-of-Concept(PoC)/Proof of Value(PoV) at the customer, partner locations, or virtually as needed.
• Engage directly with sales teams, channels partners, customers, and prospects to understand requirements and existing architecture; develop implementation plans to support those findings
• Work closely with partners and customers to provide excellent customer service
• Collaborate with teams from Sales, Channels Partners, Technology Partners, Development, Product Management, Customer Support, Services, Marketing, and Leadership.
• Troubleshoot faulty systems and software and develop plans to resolve issues
• Train, certify, and support partner technical engineers on Lenovo Software solutions

EXPERIENCE/QUALIFICATIONS

Required:

• 8-10 years of proven, customer-facing experience in sales, technical support, or customer success
• Experience presenting and demonstrating software solutions to all levels of customers
• Experience in supporting GTM motions and executing on sales pipeline on a quarterly/yearly basis
• Technical skills with a good understanding of Linux OS, IGEL OS, Virtualization TCP/IP, DNS, Firewalls, software deployment, and web technologies.
• 5+ years of experience with IGEL OS or another Thin client OS, Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, and VMware Horizon environments will be a plus.
• BA/BS or commensurate experience

Preferred:

• 8-10 years of end-user computing solutions sales experience preferred
• Excellent solution architect and technical troubleshooting skills
• Excellent professional verbal and written communication skills (English)
• Self-directed with enthusiasm for problem-solving and a sense of urgency
• A passion for helping end users use technology to create better learning environments
• Ability to learn new technologies and incorporate them into customer solutions
• This position is remote but may require up to 20% travel