Why Work at Lenovo
Description and Requirements
Job Summary:
Lenovo is currently seeking an experienced Sr. Solutions & Services Executive Manager. The Sr. Solutions & Services Executive Manager plays a critical role in the Lenovo Solutions and Services Group (SSG) by setting the strategic direction and sales vision for the assigned region. This position is responsible for driving accelerated growth across the entire client and enterprise solutions and services portfolio for US Corporate and Healthcare territories. This role requires focused leadership in executing weekly business management, talent development and interfacing with internal and customer leadership.
Solutions and Services Group (SSG) Explained:
Lenovo Solutions and Services Group (SSG) brings together all of Lenovo’s IT solutions and services across PC, infrastructure, and smart verticals, including attached services, managed services, and as-a-Service offerings, into one dedicated organization. By providing a truly global solution that offers everything from pocket to cloud via a single contract under the TruScale brand, we’re empowering our customers to transform their vision into value.
Key Responsibilities:
- P&L Ownership: Responsible for financial performance including bookings, GAAP revenue, gross profit, and investments to develop the business to achieve aspirational targets across client software and solutions.
- Leadership: Leads and influences the organization, establishes credibility, inspires and motivates employees to outperform against targets.
- Talent/Organization Development: Builds high-performance teams, attracts, develops and retains top talent to achieve strategic growth.
- Customer Experience: Understands and meets customer needs, fosters strong customer relationships, and exceeds customer expectations with a focus on customer outcomes while balancing business objectives.
- Vision and Strategy Implementation: Aligns organization goals with vision and strategy, maintains awareness of ever-changing business conditions that require adjustments to corporate direction over time.
- Continuous Improvement: Influences, energizes, develops and drives change through exceptional written and verbal communication skills. Champions understanding and focused efforts around continuous improvement methodologies.
- Market Analysis and Go-to-Market Strategy: Develops a clear and deep understanding of market conditions, customer requirements, and competitor solutions. Identifies ways to differentiate, address unmet needs, and disrupt with intent. Builds the Go-to-Market strategies.
- Strategic Partnerships: Actively seeks and develops long-term and strategic software and service partner relationships as needed to enhance Lenovo service offerings.
- Integrity: Demonstrates the highest levels of integrity in alignment with Lenovo Leadership Priorities.
Skills & Experience
Minimum Requirements:
- Bachelor’s degree in relevant field or equivalent professional work experience.
- 8+ years of solutions and services experience selling multi-year managed services solutions.
- 3+ years of sales leadership experience managing individual contributors or leaders.
- Strong knowledge of Digital Workplace Solutions and Device as a Service.
Preferred Requirements:
- IaaS, DaaS, DWS, Hybrid Cloud, EaaS (Everything aaS “as-a-Service”) extensive knowledge and experience.
- Master's degree in relevant field is a plus.
- Experience working with global organizations/teams and conducting business internationally.
- Self-motivated, results-oriented, and able to work independently.
- Possesses a proactive and driven approach to identify and pursue new sales opportunities.
- Ability to travel as needed engaging the market, customers, partners, and your team.
- Strong executive presence and leadership skills with the ability to inspire and motivate teams.
- Exceptional communication, presentation, and negotiation skills. Must have excellent English communication skills, both written and verbal.
- Ability to influence at all levels of matrixed organizations and a collaborative approach to meeting business objectives.
- Strong business and financial acumen with the ability to thrive in a fast-paced environment.
- Proven track record of business development. Commercializing innovative and breakthrough ideas to create superior value in the market.
- Experience adding value to customer organizations, addressing pain points and needs by building high-quality solutions.
- Experience working with customers to resolve complex issues and develop solid business relationships.
- Effective people manager who coaches, mentors, and develops employees providing career development opportunities. Empowers employees to take responsibility through appropriate delegation, accountability, and regular feedback.
- Inclusive leadership style with a focus on personal involvement, trust, and flexibility.
- Market awareness and ability to act with urgency and adjust when needed.