General Information

Req #
Career area:
Hardware Engineering
Friday, October 15, 2021
Working time:
Additional Locations: 
* Yonezawa-shi - Yamagata - Japan

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

■ About Lenovo culture

Our culture defines us…it's our DNA. We call it the “We Are Lenovo” culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The “We Are Lenovo” culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

・CUSTOMERS in everything we do

・Global TEAM players guided by integrity and TRUST

・ENTREPRENEURS committed to driving change

・INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.

To know more about who we are, visit

■About the organization and team(組織について)
• 品質保証グループは、PC製品の品質改善及びカスタマーエクスペリエンス(CX)の改善のために出荷前後の品質改善活動をリードします。
• PC製品の品質改善のために関連部門をリードするとともに、最終的にはCX改善及び不具合による損失の改善が期待されます。

-所属先名 :サービス事業本部品質保証グループ
-Manager : 1
-No. of Subordinates (N/A) : 8
-Number of Peers : 8

• 障害の解析(原因調査)、障害のデータベース化、障害の分析活動
• 上記分析結果より新商品(後継機)の品質を安定させるため活動
• 障害申告より顧客の声を捉え、関連部門(開発・生産部門)へ改善を提言する
• 新しいテクノロジーを事前に察知し、品質への影響度合いをシミュレーションする。

■Key Interaction with(関係部署)

■Business Trip(出張※場所、頻度など)
 必要に応じて 群馬修理センター、海外ODM工場など稀に有り

■Career Path(キャリアパス)
-PC product quality improvement promotion

■Must Have – essential(必須要件)
(TOEIC score 500 or higher)
-Excel, PowerPoint, Wordの平均的なスキル

■Good to have - desirable(あると望ましい要件)
-Lean Six Sigmaのスキル

* Yonezawa-shi - Yamagata - Japan