Lenovo

Motorola Mobility is one of the world’s fastest growing smartphone providers, creating groundbreaking, affordable, high-quality products designed and built with the global customer in mind. And it’s our people who make this all happen. We are thinkers, risk-takers and problem solvers, working together to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation, we want you to help us define our world of tomorrow.

The role includes working within the high performance, fast paced Regional Service Team focusing on the handset repair process and resulting device quality. The individual will focus on implementing quality corrective actions within the Service network and hands on technical support of test & programming stations at the service center level. The individual will have a direct contribution on outgoing device repair quality. Position will be based in Mexico City.

Generate Repair Quality Plans Based Upon Data Analysis Monitor Outgoing Quality Control at Third Party Repair Facilities Manage Quality Escalation Issues Drive On­going Product Improvements with Development Engineering & Product Quality Create Risk Assessment and Implement Plans for New Product Launches Support for Test & Programming Stations Used at Service Centers Establishing and Supporting Asset (PCBa & component level) Recovery Initiatives within Region Provide New Product Introduction Training to the Service Centers.

Basic Qualifications:

B.S. in Engineering (Industrial / Mechanical / Electrical Preferred) 

Sound Data Analysis Skills 

Project Management Experience 

Fluent in English

Preferred Qualifications:

4+ Years of Experience in Either Manufacturing or the Development of Consumer Electronics 

Process Quality Methods and Quality Sampling Methodologies 

Third Party Production Quality & Process Management Experience 

Innovative Problem Solving Experience 

Excellent Written and Verbal Communication Skills