General Information

Req #
WD00039464
Career area:
Hardware Engineering
Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Date:
Tuesday, August 30, 2022
Working time:
Full-time
Additional Locations: 
* Monterrey - Nuevo León - Mexico

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo Infrastructure Solutions Group (ISG) is a smart infrastructure solutions provider to organizations of all sizes. We are looking for eager and passionate Campus Hires to join our organization and help us fulfill our mission to be the most trusted data center partner – Empowering customers’ Intelligent Transformation, and solving humanity’s greatest challenges. Key Responsibilities The Server PE provides engineering level technical support to the field, interfacing with Level 1 / 2 / 3 to resolve the more complex and/or urgent customer escalations. The Server PE works directly with development, quality and/or manufacturing engineers to isolate and help perform root cause analysis of defect issues. The Server PE also provides field communications such as Service Tips and fix releases, drives field action plans to address design and/or quality issues, manages the technical resolution plan for pervasive field issues, and drives lessons learned through a closed loop continuous improvement process. Product Engineering support begins just prior to product introduction by participating in the Ship Support sign-off and continues through the product life cycle until end-of-life. What We Will Offer You: Your experience working for ISG at Lenovo will be exciting, innovating, and challenging. The ISG commitment to PeopleFirst is focused on Employee Experience, Leadership, and One Team, all driving operational excellence and providing you supportive resources to launch your professional career.

* Monterrey - Nuevo León - Mexico