General Information

Req #
Career area:
Hardware Engineering
United States of America
North Carolina
Friday, August 26, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

About Our Team
Lenovo's Cloud Service Provider (CSP) business unit is a fast-paced customer-centric organization that will adapt to changing market demands to serve customer needs. We're the only company with true end-to-end capabilities for even the most unique solution. Our CSP solutions are designed, built and deployed worldwide - all in-house.

We are looking for a Technical Program Manager in our Customer Program, who has experience in Project Management, end-to-end server hardware development and deployment, team leadership, and direct customer engagement, to serve CSP customers.

What You'll Do

  • Apply Project Management techniques and experience to set up and lead a team in the engagement and execution of all aspects of a large Cloud Data Center customer

  • Interface daily with customers

  • Create customer on-boarding activity plans according to customer business requirements

  • Manage all key ongoing activities of a single customer (bidding, contracts, schedules, score cards)

  • Build an effective dashboard to report status weekly with clarity to team and executives; highlight issues with clear what/when/who, drive all necessary actions to keep things running on track

  • Customer focal point regarding process related matters

  • Hold regular account meetings to align status with end-to-end cross functional / cross geography account team members

  • Work with Product Marketing, Development Manager, and Sales to build effective customer engagements

Minimum Requirements:

  • 10+ years of work experience in a leadership role in project management in the server Data Center industry

  • Direct customer engagement experience

Preferred Requirements:

  • Bachelor's degree in an engineering or technology discipline is highly preferred

  • Hardware development technical background is highly preferred

  • Ability to lead cross-functional teams, in complicated projects, across different time zones

  • Excellent oral and written communications skills

  • Project Management certification (PMI PMP)

  • Experience in the Cloud/Hyperscale industry is a plus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America