Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Lenovo delivers a full portfolio of PCs and tablets, monitors, accessories, smartphones, smart home and smart collaboration solutions, augmented and virtual reality (AR/VR), commercial Internet of Things (IoT), software, services, and smart infrastructure data center solutions around the world. Since 1995 Lenovo has shipped more than half a billion PCs, and we make three devices every second. Our Lenovo Neptune™ water-cooling technology for high performance computing (HPC) environments has made us the #1 provider of systems on the global TOP500 supercomputer list. Lenovo has been included as one of the initial members of the new Hang Seng TECH Index, making us one of the 30 largest qualifying tech companies currently on the Hong Kong Stock Exchange.

We are looking for a skilled and experienced service engineer that will triage both hardware and software alerts received from monitored enterprise servers. In this role you will work with clients directly on scheduling approved maintenance windows, then perform firmware, driver, and operating system updates remotely.

Position requires both technical and soft skills.

In this position, you will:

- Triage enterprise server hardware and software issues

- Work with clients on agreed maintenance windows

- Perform firmware and driver updates in live client environments

Apply if you have:

- English

- Spanish

- Linux Skills (Red Hat / SUSE) [Certifications are a plus]

- Storage

- Help Desk related Softskills