General Information

Req #
WD00064581
Career area:
Sales Support
Country/Region:
Colombia
State:
Distrito Capital de Bogotá
City:
BOGOTA DC
Date:
Friday, May 24, 2024
Working time:
Full-time
Additional Locations
* Colombia - Distrito Capital de Bogotá - BOGOTA DC

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub

Description and Requirements

Map carrier requirements, internal test case creation and drive compliance.

Analyze and support for RFI documentation.Samples management: quantity definition, remote programming support and distribution (Validation, Lab Entry, Sales, Marketing, PR, Regulatory)

Product schedule tracking (Interaction with Field Test; bug prioritization & fix; integration), Manage technical documentation (3GPP/FCC reports, LAB measurements, PTCRB/GCF certificates, etc)

TAM Validation per product/carrier, identifying gaps of implementation vs requirement.

Plan and execute Lab Entry (LE)

Track HW/SW issues, and pursue carrier approval. Sync with 3rd parties test houses. Available to provide on site support when needed (abroad).

Over The Air updates deployment coordination

Technical Support of scope Change Request since opportunity identification until closure / commitment of change

Tracking Metrics (Lab Entry, Technical Acceptance, Ship Acceptance, TAM Validation, Change Requests, Security Maintenance Releases, Maintenance Releases, OS Upgrades)

Security Maintenance Releases, Maintenance Releases, OS Upgrades and Upgrades coordination (Planning and execution)

Technical support for: New Technology trials. Enterprise sales. Carrier quality programs. Consumer issues. Litigations.  3rd party apps.

Inventories Management, and importation processes to ensure the availability of samples for homologation processes. 

Support on CRC execution

Additional Locations
* Colombia - Distrito Capital de Bogotá - BOGOTA DC
* Colombia
* Colombia - Distrito Capital de Bogotá
* Colombia - Distrito Capital de Bogotá - BOGOTA DC