Lenovo

This position is responsible for the Transition of services for new customers which encompass systems, processes, and delivery scope. The candidate is responsible for all tasks required to transition a new customer from the current mode of operation (CMO) to the contracted future service. This position is responsible for overall coordination, and status reporting for the project.  This role will be responsible for delivering all projects contained in the program portfolio on time, within budget, and meeting strategic and business requirements.

Responsibilities:

• Lead transition activities from contract signing to service delivery;
• Work with internal, client, and supplier subject matter experts to identify and prioritize risks, assumptions actions, issues, and decisions
• Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics
• Create and manage project deliverables, milestones and required tasks per the schedule
• Prepare of project status reports, keeping stakeholders of all levels informed of project status and related issues
• Coordinate and respond to requests for changes from the original specifications
• Partner with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts
• Follow established standards and procedures for project reporting and documentation
• Build and maintain positive working relationships with vendors and external/internal customers

Basic Qualifications:

• 5-8 years of progressive broad-based information technology and business experience

• A Bachelor's degree in Computer Science, Business Administration, Engineering or a related discipline with an information technology focus (Master’s degree highly desirable)

• Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)

Preferred Qualifications: 

• Experience in full life-cycle project development including requirements, design, development, testing and roll-out
• Demonstrated experience in analyzing a business issue and developing a future state recommendation
• Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;
• Highly developed skills in using MS Office Suite applications including: Project, Visio and Excel.
• Ability to set agendas and facilitate meetings, while focusing on critical path discussion topics and necessary decisions
• Strong negotiation ability and attention to detail
• Strong customer focus and ability to manage customer expectations
• Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
• Experience working with vendors
• External project management certification such as PMP from PMI or other project management certification is preferred
• ITIL Foundation Certified is a plus
• Ability to travel up to 50%