Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

At Lenovo, we value Innovation, Entrepreneurship, Team Work & Serving our Customers. If you strongly align yourself with our culture & belief, you are at the right place. Check out the Job description below for a rewarding career with us!!

Role:
As a global Software Product Manager for Lenovo SSG, you will be responsible for managing Lenovo’s software subscription products sold worldwide to exceed annual revenue and profit targets. The Product Manager is responsible for the fulfillment and enablement of software subscription offerings. You will manage the processes for pricing, ordering, invoicing, and paying Lenovo's software partners for their products. This is a cross functional role engaging with sales, services, IT and vendors.
You will need to think globally and work together across departments and geographies encouraging teamwork.  The ideal candidate will have business transformation, fulfillment process and communication skills.  Global experience and process detail skills are valuable.  The ability to lead change and continuous improvement in the software fulfillment process is key to success.  The candidate will drive operations excellence; focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness. You will also work with geo segment leaders to run the internal incentive programs or external promotions to further drive the sales numbers.    

Responsibilities:

• Run the software PIDT to launch new titles in SSG; Work with ISV onboarding manager to onboard new software vendors.
• Design the Go-To-Market strategies for managed products.
• Understanding of vendor’s partner portals and vendor’s contractual terms/product updates
• Work with Platform lead to update the systems (LSP or LCM) whenever needed
• Ownership of product catalog – particularly the costs and descriptions
• Ownership of product enablement in data systems to make products orderable
• Document changes to the systems using change management best practices
• Assist geo ops managers to troubleshoot and resolve issues
• Participate in the geo software review calls with the geo sales teams and share QTD data
• Work with DT/IT and Sales Ops team to optimize the current software end to end processes
• Work with ASD support team to make sure they are constantly equipped with latest product knowhow

Qualifications:

The ideal candidate will have business transformation, fulfillment process, and excellent communication skills. They will ideally have experience in the sale operations and delivery of software licenses.  The candidate should have experience with software alliance partners, reseller channels and enterprise customer markets.  

Preferred Qualifications:
• Minimum of 5+ years of Product Management experience.
• Leadership skills – can lead a matrix team across multiple regions and organizations
• Global experience: accustomed to working with WW regions to solve problems
• Strong sense of urgency to meet critical project and customer deadlines
• Exceptional organization skills: documentation and attention to detail
• Strong analytical and problem solving skills with ability to analyze data from multiple sources to  develop a recommendation action plan
• Self-starter, able to work independently, as part of a collaborative team or as a team lead influencing peers and executive
• Ability to quickly adjust to change or to new information
• Microsoft Excel and PowerPoint skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.