General Information

Req #
WD00013674
Career area:
Services
Country/Region:
United States of America
Date:
Thursday, December 2, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

The Workplace Solutions Architect will be technical subject matter expert (SME) for a portion of the Lenovo workplace and CRE technology portfolio.   As a technical member of NA Solution Architect team, they will support the Lenovo sales teams, solution product managers, sales engineers, services architects, and business partners on customer engagements as the key technical solution expert.   They will recommend solution and services architectures to address customer challenges based on Lenovo and partner offerings and assist in creation of service statements of work for complex engagements around those offerings.   They will help develop and maintain technical solution documentation and assist and train local sales and technical teams.   They will work closely with cross-functional Lenovo and partner teams to refine offerings to meet changing market and customer requirements.  Post-sale they will support customers during solution implementation and through services hand off to ensure customer success.   They will cultivate strong, trusted, and meaningful relationships with extended Lenovo team (account sellers, services experts, engineering, delivery), external customers, and strategic partners.

Role Capabilities:

This role requires broad and deep technology expertise as well as experience in technical consultancy of end-to-end solutions.     The ideal candidate will have deep technical and commercial knowledge of several workplace/building/real estate technologies such as workspace booking software, building management systems (BMS), digital signage, occupancy analytics, collaboration solutions, commercial AV, or IoT solutions.   The candidate should be well versed not only in the hardware and software architecture of solutions but in the end-to-end implementation and lifecycle management of technology.  In additional to technical capabilities the role requires confident, articulate and professional oral and written communication capabilities in addressing all levels of audiences including C-levels. The candite should have a strong understanding of sales and delivery organizations from a previous position in a similar capacity.  

Role Requirements:

  • Previous experience in technical sales / sales engineering roles
  • Relevant technical certifications
  • 6+ Years experience in technical consultancy and end-to-end solutions with proven results
  • 3+ Years Workplace Solutions industry experience (CRE/Smart Building/Commercial AV/ Collaboration, etc.)
  • A passion for learning new technologies, critical thinking, and solving problems
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
For US applicants: In accordance with Executive Order 14042, Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19 by January 18, 2022, subject to any applicable accommodations. To be fully vaccinated by January 18, that means individuals must receive the final dose of a 2-dose vaccine (e.g., Moderna or Pfizer) or a single dose of Johnson & Johnson’s vaccine by January 4, 2022. This applies to all US based employees and contractors, including remote employees and interns. As a condition of employment, you must provide proof that you are fully vaccinated by January 4, 2022 or during your new employment orientation (for individuals with hire dates after January 4, 2022), or follow Lenovo’s accommodation process.