Lenovo

We are searching for communicative candidates who are proactive and passionate about company products and the customers they serve. Account Manager will be the contact point for Consumer Retail B and Resellers and will build long lasting and mutually beneficial relationships, always aiming to find the products that best fit the individual needs of the client. To succeed in this position, candidates should have exceptional communication, computer and problem-solving skills as well as being a resourceful, analytical, adaptable and organized with the ability to build rapport with clients.

JOB Details:

• Building long lasting client relationships based on trust and respect.
• Communicating with customers to understand their needs and explain product value.
• Communicating with Distributors in order to fulfill 2nd Tier and Retail B requirements.
• Data collecting and analysis to better understand client needs and behavior.
• Preparing reports on account status.
• Improving the client buyer experience.
• Internal collaboration with departments to ensure customer needs fulfillment.
• Resolving complaints and preventing additional issues by improving processes.
• Forecasting and tracking key account metrics.