Why Work at Lenovo
Description and Requirements
Lenovo is looking for a Customer Care Intern to support its portfolio of first-party and third-party software solutions. This role provides a unique opportunity to collaborate with development, design, and engineering teams in the U.S. while gaining hands-on experience in software support and development.
Key Responsibilities:
- Assist in troubleshooting and resolving customer support tickets, starting with simple cases and progressing to more complex ones.
- Provide support for Lenovo’s first-party software and a selection of third-party applications (training provided).
- Collaborate with development, design, and engineering teams to improve software solutions.
- Contribute to a development project, gaining practical experience in software engineering.
Requirements:
- Currently pursuing a degree in Software Engineering, Computer Science, or a related field (at least second year completed).
- Strong problem-solving and analytical skills.
- Interest in software development and customer support.
- Advanced English (frequent interaction with U.S.-based teams).
This internship is an excellent opportunity to gain exposure to real-world software development and technical support within a global technology company.
We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.