Lenovo

Responsibilities:

Program Management:

• Develop and execute comprehensive  DogFooding Plan strategies aligned with product definition and project schedule.
• Recruit and manage a diverse population of Dogfooders, ensuring a representative user base.
• Manage DF logistics providing information for distribution of prototypes.
• Facilitate effective communication and engagement with Dogfooders through multiple channels (e.g., email, Teams,  internal tools).
• Conduct regular meetings and surveys to collect feedback on user experience, performance, and feature preferences.
• Analyze user feedback data to identify trends, pain points, and opportunities for improvement.
• Collaborate with cross-functional teams (product management, engineering, design) to share insights and drive product enhancements.
• Track and manage key metrics to measure the success of the Dogfooding programs using Fu Pan and Lesson Learn process.
• Provide training for other team members and foster process improvements.

Risk Assessment:

• Evaluate Dogfooding results to assess potential product risks and issues highlighting key change requests (CRs) in change control board (CCB) meetings and also providing Risk Assessment on Readiness review process.
• Identify critical bugs, usability problems, and performance bottlenecks.
• Prioritize and communicate risks to relevant stakeholders.
• Collaborate with development teams to address identified issues and improve product quality.