General Information

Req #
100015519
Career area:
Supply Chain
Country/Region:
Mexico
State:
Distrito Federal
City:
Mexico D.F.
Date:
Wednesday, October 30, 2024
Additional Locations: 
* Mexico

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

To find out more visit www.lenovo.com and read about the latest news via our StoryHub.

Description and Requirements

Description

As Supply Chain Analyst you are expected to be the liaison between Customer, Support teams and Service Operations to support new service offerings enablement, development, and continuity

What you'll be doing:

  • Report and analysis of key metrics to improve operational efficiency
  • Analyze quotes from vendors to support operation, driving innovation and cost reduction
  • Apply data analytics to analyze and report on key performance metrics
  • Analyze actual performance versus plans to explain any underlying variances in detail
  • Work with extended WW team to manage the operation
  • Coordinate change request management in between Customer and Lenovo
  • Create and submit RMA application from the customer
  • Communicate directly with customer for invoices and credit issues
  • Monitor and manage performance of reverse center and timely movement and inbound of parts to Reverse vendor
  • Report to management and vendors, the KPI’s associated with the operation
  • Report performance trends and actions for continuous improvement to reduce and avoid lead times.
  • Lead expansions into other countries in Latin America


  If you're someone who dreads redundancy and loves problem-solving, we want to talk to you!

Basic Requirements:

  • Bachelor’s degree or above
  • 3-5 years working experience on supply chain related positions.
  • Knowing logistics operations (domestic and international)
  • Ability to work cross functionally in an international environment
  • Good negotiation skills
  • Fluent in English (verbal and writing) mandatory this role reports to USA


We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.


Additional Locations: 
* Mexico
* Mexico
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