Lenovo

Job Description & Requirements

Descriptions & Requirements:

• This position will be reporting into the Lenovo’s Solutions and Services Group as part of the Global SSG Channel team driving the Channel & SMB business for LA.  
• The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in business management and has a deep analytic background to assist the enablement of support services and New Go-To-Market Services & Solution Offerings for the SMB Segment & Channel Route to Market.
• The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make tradeoffs, and balance business dynamics despite constraints.
• The ideal candidate will thrive in a fast-paced and innovative environment, will be able to manage through ambiguity and complexity, and constantly seek ways to invent and simplify business processes.
• Maturity, strong judgment, and the ability to influence are all essential to success in this role.
• This position will work with stakeholders supporting the Support Services products development teams and ESG organizations, such as Sales, Service Operations, Business Development, Marketing, Business Transformation, IT, and the Channel team in Geos.
• The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across various markets within Geo.
• In this role, you will be responsible for working with in-geography teams and business operations on driving strategy and execution around our must win battles in GPS (Global Product Services), DWS (Digital Workplace Solutions), AI and/or Professional Services.
• He or she will be a liaison between our Global & GEO SSG Channel team and our offering teams in GPS (Global Product Services), DWS (Digital Workplace Solutions), AI and/or Professional Services to create and execute on the overall Growth and Capability enablement strategy.
• This strategy includes but is not limited to understanding programs and enablement necessary to grow our Growth and Capability business within our worldwide channel sales organization.

Responsibilities Include:

• Key focal & lead for LA Channel & SMB Business Management.
• Align with LA SSG Channel & SMB leaders to define and execute LA SSG Channel & SMB business growth strategies and key initiatives.
• Define and execute tactical, regional-relevant go-to-market initiatives and opportunities that will drive business growth.
• Collaborate with LA HW BU to run quarterly Channel & SMB campaign planning and business plan review.
• Key focal to lead SSG Channel & SMB Sales teams in preparing Sales Campaigns: Define quarterly game plan, E2E campaign development, execution & monitoring, create local promotions to drive sales campaigns & stock attach in alignment with local ISO 4P & Channel leaders, and ensuring market business plan aligns with LA SSG Channel & SMB target, key strategies, and initiatives.
• Build and execute quarterly LA Channel & SMB sales product & price promotion, price competitiveness analysis, bundling strategy & initiatives, campaigns, and programs to accelerate growth and achieve quarterly sales target.
• Build and develop LA SSG Channel & SMB BMS. Conduct in-depth weekly/monthly/quarterly business review & analysis with SSG Channel & SMB Sales team to drive sales cadence and achieve quarterly sales target across LA markets.
• Enable and support each sales market for success in meeting their SSG Channel & SMB sales targets. Provide clear actions and directions to the SSG Channel & SMB Sales on the development and implementation of market unique incentives, promotions, campaigns, programs etc. to drive incremental services quoting activity.
• Engage with LA RTM leaders to drive SSG strategies and initiatives. Present SSG Channel & SMB sales strategies and performance in RTM meetings/reviews to drive services initiatives and sales growth.
• Develop strong engagement with LA Channel & SMB HQ management team to align quarterly Channel & SMB Services sales target, develop and execute quarterly services initiatives including designing and executing Channel & SMB quarterly campaign and promotions, facilitating best practice sharing, trainings, and other related activities.
• Closely engage with LA Channel & SMB BU, Operations and Marketing Leadership team to drive services initiatives. Conduct regular interlock meetings to update SSG performance, align on key initiatives and plans.
• Closely engage with markets ISO 4Ps and channel leaders to align on LA SSG Channel & SMB strategies and support SSG Channel & SMB sales to drive Channel & SMB initiatives to be well executed in the markets.
• Closely engage with LA SSG PMs, Operation, Financial, marketing team, WW SMB BU, WW SSG team to align on SMB sales Key activities, secure necessary support, and ensure the plan is well executed.

Basic Qualifications:

• Experience developing & driving Services & Solutions businesses. Additional experience will be helpful if had experience Services & Solutions offerings and business management.
• Experience developing & driving Channel (Route to Market) & SMB (Segment) strategies & driving new service product introductions and owning end-to-end services product enablement.
• Experience designing and deploying complex global & geo sales structure/model and managing complex global programs for sales engagement in large, multi-national, preferably tech organizations.
• Ten plus years of experience in consulting, sales strategy, business development or business management in a mid-to-large scale hi-tech company.
• Strong judgement, ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority are key to success.
• Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Strong verbal and written communications skills and ability to articulate complex concepts to cross-functional audiences.
• Excellent cross group collaboration skills.
• Highly organized, have multi-tasking skills, and efficient in ambiguous situations.
• Bachelor’s degree or equivalent experience is required.
• Fluent in English and Spanish