Lenovo

Key Responsibilities:

• Sales Analytics and Insights: Analyze key sales metrics (e.g., conversion rates, pipeline generation) and provide actionable insights to support the EMEA Telesales team’s objectives.
• Stakeholder Collaboration: Act as the main point of contact for EMEA Telesales on projects, collaborating with stakeholders to drive data-driven decision-making.
• Project Management: Lead and manage new projects from inception through implementation, such as new payment methods or changes in the sales process.
• Data Communication: Present data and insights clearly to various stakeholders, representing the Telesales team in cross-functional projects.
• Sales Process Optimization: Identify opportunities for improvement in sales processes and assist in implementing enhancements to increase efficiency.
• Performance Tracking: Track sales rep performance in collaboration with the Data Analyst, identifying trends and areas for improvement.
• Customer Portfolio Management: Define ideal customer portfolios per sales rep and calculate targets for each portfolio to drive revenue growth.
• Operational Support: Provide day-to-day support to the EMEA Telesales leadership, ensuring smooth operations and efficient team processes.

Qualifications:

• Relevant Experience: Minimum of 3 years in data analytics, preferably in data agencies, technology suppliers, or call centers, with experience in multi-market environments.
• Analytical Expertise: Deep understanding of analytics tools and principles, with experience in creating dashboards and reports.
• Data Presentation Skills: Ability to communicate complex data clearly and effectively to stakeholders at various levels.
• Project Management Skills: Proven ability to manage and drive projects from concept through to completion, ensuring timely and efficient delivery.
• Customer-Centric Mindset: Highly organized, with a strong interest in customer insights and data, showing an “analytics-first” approach.
• Adaptability: Comfortable working in both structured and agile environments, with the ability to pivot as needed.
• Influencing Skills: Strong communication and interpersonal skills, capable of influencing and engaging stakeholders effectively.
• Problem-Solving Under Pressure: Proactive, self-motivated, and able to work well under pressure, with a strong commitment to resolving challenges efficiently.