Lenovo

Job Summary:

Lenovo is seeking a highly skilled Staff ODM Supplier Quality Engineer to be based in Batam, Indonesia, serving as the key representative to oversee and ensure the quality of our ODM/EMS partners' production processes. This role demands deep expertise in electronic assembly line processes, and a strong ability to drive quality improvements, resolve production issues, and uphold Lenovo’s global standards.

What you will be doing:

• Conduct systematic and regular audits of ODM/EMS partners to evaluate and improve their manufacturing processes and ensure compliance with Lenovo’s quality standards.
• Act as Lenovo’s on-site quality representative, monitoring supplier production lines and driving corrective actions.
• Standardize and synchronize global quality processes and procedures across ODM/EMS sites.
• Develop and implement inspection and testing protocols for raw materials, in-process components, and finished products to meet internal and external regulatory requirements.
• Lead resolution of quality issues during mass production, ensuring swift and effective closure.
• Support new product introductions and mass production transfers from overseas, including setup and review of manufacturing quality KPIs.
• Drive ODM/EMS partners to resolve issues related to carrier audits, out-of-box (OOB) inspections, and customer claims, acting as the internal end-to-end owner.
• Lead continuous improvement initiatives to enhance manufacturing quality control capabilities.
• Facilitate communication and resolve conflicts among global sites, EMS, and ODM partners.

What we are looking:

• Bachelor’s degree or higher in Engineering or a related technical field.
• Minimum 5 years of experience in the smartphone industry, with a strong background in manufacturing, operations, or quality management.
• Proven experience working with cross-functional teams in a global environment.
• In-depth knowledge of supply chain activities, including SMT, Assembly, IE, Testing, NPI, and Quality (experience in at least 3 areas required; SMT experience preferred).
• Strong foundation in Lean Six Sigma methodologies; Green Belt or Black Belt certification preferred.
• Excellent analytical and problem-solving skills, with solid statistical knowledge.
• Demonstrated ability to assess risks and make sound decisions in dynamic environments.
• Strong leadership, interpersonal, and influencing skills.
• Fluent in English (spoken and written); Mandarin proficiency is a plus.
• High integrity, accountability, and transparency in professional conduct.