Lenovo

Worldwide Offering Manager – Professional and Managed Services for Infrastructure Products

Do you aspire to be a part of one of the Global Leaders in the IT world? The Services & Solutions Group at Lenovo is looking for a Worldwide Offering Manager to lead the offering development for Professional and Managed Services for Infrastructure Products.

Key Responsibilities:

• Lead the development and lifecycle management of Professional and Managed Services for Lenovo’s Infrastructure Products, ensuring alignment with business objectives and market demand.

• Define the service development process, working closely with Development Leads, Services Delivery, and Services Marketing to track offering readiness.

• Conduct competitive analysis to determine service offering features, pricing strategies, and key differentiators.

• Develop and execute a go-to-market strategy in collaboration with regional teams, Sales, and Marketing.

• Establish and maintain strong relationships with key stakeholders, including regional Services teams, Product Teams, and Business Units.

• Work with Sales Enablement and Training teams to develop sales training materials and deliver sales enablement sessions.

• Define the support model for Professional and Managed Services offerings, ensuring seamless customer experiences.

• Review legal, security, and supply chain requirements to ensure compliance and scalability of services.

• Partner with Marketing to create compelling collateral and positioning strategies for services offerings.

• Continuously track competitive updates to maintain market leadership in Professional and Managed Services.

1. Business Case – Develop a comprehensive business case for Professional and Managed Services.

2. Business/Pricing Model – Define a scalable and competitive pricing model.

3. Route to Market / Go-to-Market Strategy – Establish an effective go-to-market and sales strategy.

4. Channel Model / PNs – Define the appropriate channel model and product numbers (PNs) for ease of consumption.

5. Pre-Defined Solutions / PNs – Develop pre-packaged solutions to streamline sales and deployment.

6. Training Material – Create training materials for internal and external stakeholders.

7. Deliver Sales Training – Conduct training sessions to enable sales teams.

8. Define Support Model – Establish a robust support framework for service offerings.

9. Review Legal Requirements – Ensure compliance with legal policies and contracts.

10. Review Supply Chain Requirements – Align service delivery with supply chain capabilities.

11. Review Security Requirements – Ensure adherence to security standards.

12. Partner with Marketing on Collateral and Deliverables – Work with marketing teams to develop promotional content and customer-facing materials.

13. Competitive Updates – Continuously assess the competitive landscape and refine strategies accordingly.

• Bachelor’s degree in business, technology, or a related field.

• 5+ years of product and/or business management experience in the IT services industry.

• Strong Project Management skills with the ability to drive multiple initiatives.

• Experience working with global teams in a fast-paced environment.

• A collaborative approach to meeting business objectives with the ability to influence stakeholders.

• Strong understanding of Professional and Managed Services for IT Infrastructure.

• Professional fluency in English.